FAQ

Frequently Asked Questions

Welcome to the Fresh Catch Tech, Inc. FAQ page! Here, we address common questions about our company and the innovative solutions we provide for the fish industry.

1. About Fresh Catch Tech

What is Fresh Catch Tech?

Fresh Catch Tech is an AI-driven quality control solution for the fish industry. Our electronic fish-monitoring IoT device ensures fish freshness and authenticity using an electronic nose sensor and machine-learning visual inspection to prevent seafood fraud and mislabeling.

How does Fresh Catch Tech help reduce seafood fraud?

Our device provides real-time detection of fish freshness and species identification, reducing errors from manual inspections. It helps businesses comply with food safety regulations like CFIA (Canada) and FDA (USA).

2. Product & Technology

How does the Fresh Catch device work?

The device uses:

Electronic Nose Sensor – Detects gas emissions to assess fish freshness.
AI & Machine Learning – Identifies fish species using image recognition.
IoT Connectivity – Stores and shares inspection data for compliance tracking.

Is the device easy to use?

Yes! Simply place the device near the fish, press “Analyze” to check freshness, and press “AI Detection” to identify the species. The results are displayed instantly.

Does the device require internet access?

The device can work offline but needs an internet connection for cloud data storage, software updates, and integration with third-party compliance systems.

How accurate is the Fresh Catch device?

Our AI-based system achieves over 95% accuracy in detecting fish species and freshness, outperforming manual inspections.

3. Pricing & Subscription

How much does the Fresh Catch Tech device cost?

The device is priced at CAD 949 per unit.

Is there a subscription fee?

Yes. We offer an optional AI-powered data analysis software subscription for CAD 19.99/month, providing enhanced reporting, compliance tracking, and data insights.

Do you offer discounts for bulk purchases?

Yes, we provide special pricing for bulk orders (e.g., regulatory agencies, restaurant chains, and aquaculture farms). Please contact us for a custom quote.

4. Use Cases & Target Customers

Who can benefit from using the Fresh Catch Tech device?

Our device is ideal for:

Regulatory Agencies (CFIA, FDA, EU food safety bodies)
Seafood Retailers & Grocery Chains (Walmart, Loblaws, Whole Foods)
Restaurants & Chefs (Ensuring seafood quality)
Aquaculture Farmers (Monitoring fish health)
Food Safety Inspectors (Fast and reliable inspections)

Can small businesses or individual consumers use this device?

Yes! While designed for commercial and regulatory use, small seafood retailers and even home users who value food safety can benefit from our technology.

5. Compliance & Food Safety

Does Fresh Catch Tech comply with food safety regulations?

Yes! Our device aligns with HACCP, CFIA, and FDA food safety regulations for fish freshness and quality monitoring. It also helps businesses transition from manual HACCP documentation to eHACCP systems.

How does the device improve HACCP compliance?

Our system automates data collection for food safety audits, reducing paperwork and human errors while ensuring compliance with traceability requirements.

6. Ordering & Support

How can I purchase the Fresh Catch Tech device?

You can order directly from our website (insert purchase link) or contact our sales team for bulk orders and enterprise solutions.

Do you offer international shipping?

Yes! We ship worldwide. International customers may be subject to additional shipping fees and import duties.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not satisfied, you can return the device within 30 days for a full refund. (Terms & Conditions apply).

Do you provide customer support?

Yes! Our customer support team is available 24/7 via email, phone, or live chat on our website.

7. Future Developments

Are there any upcoming features or new products?

Yes! We are working on:

Advanced AI algorithms for more detailed fish freshness analysis.
Integration with blockchain-based traceability systems.
Expanding our product range to other perishable food items.

Can I request a demo?

Absolutely! Schedule a free online demo with our team to see the Fresh Catch Tech device in action. [Book a Demo Now]

Request Info

At Fresh Catch Tech, Inc., we are dedicated to providing you with the information you need. Our team of skilled professionals is always ready to help you explore innovative solutions tailored to your needs.

If you have questions or require further details about our services, please fill out the form below. We’ll ensure a prompt and informative response, as we believe that clear communication is key to fostering successful partnerships.

Let us know how we can assist you, and we look forward to connecting with you soon!